DIGITAL SAFETY & FAMILY PEACE OF MIND
A second opinion on your parent's digital safety, from someone who knows what to look for.
SecuraKin reviews suspicious messages, scam risks, account alerts, and digital safety concerns for families with older parents. After the review, you know what is real, what is not, and what to do next.
Remote support. Plain-English guidance. No device access. We never ask for passwords or login details.
You are in the right place if:
- • Your parent received a message that does not look right and you are not sure what to do with it.
- • You are the person in the family everyone calls when something goes wrong with a phone, email, account, or suspicious link.
- • Something has already happened and you want to know how serious it is before deciding what to do.
- • You have Googled it, found conflicting answers, and still do not know what to think.
- • You want a proper review, not a guess, before your parent clicks, replies, pays, downloads, or shares information.
What happens after you book
Complete a short intake form.
Tell us what happened, what your parent received, and what concerns you. No technical knowledge needed.
Book your session time.
Choose a suitable time through our booking system. Your parent is welcome to join if helpful, but many sessions are handled entirely with the adult child or family member.
We review the situation together.
SecuraKin reviews the message, account concern, scam risk, or digital safety issue you have shared. We assess the likely risk level and walk through the relevant next steps.
You receive a written recap.
Within 24 hours, you receive a plain-English written recap with what we reviewed, what we found, the risk level, action steps, what not to do, and where to escalate if needed.
The recap comes to you. You decide what to share with your parent and the rest of the family.
What a Digital Safety Session includes
- ✓ A focused review of the specific message, account concern, scam risk, or digital situation you bring.
- ✓ A plain-English risk rating: low, medium, or high.
- ✓ Practical next steps tailored to your parent's specific situation.
- ✓ Clear guidance on what not to do.
- ✓ A written recap delivered within 24 hours.
- ✓ 45 minutes of focused, calm, unhurried support.
And what it is not
SecuraKin is not a bank, law firm, financial adviser, fraud recovery service, forensic cybersecurity company, law enforcement agency, or emergency response service.
We do not recover lost funds, take over your parent's accounts, ask for passwords, provide legal or financial advice, or guarantee scam prevention.
If the situation needs a call to your bank, a report to Scamwatch, support from IDCARE, or another specialist escalation pathway, we will tell you clearly and point you in the right direction.
Only need one message checked?
If you just want to know whether one text, email, link, pop-up, account alert, or social media message is suspicious, you may not need a full session. Urgent Triage is a faster review for one specific concern. You send through what happened, SecuraKin reviews it, and you receive a clear written response explaining what it appears to be, the likely risk level, and what to do next.
Urgent Triage — $49
IMPORTANT: Urgent Triage is not an emergency response service. If money is actively being moved, a scammer is currently on the phone, or there is immediate danger, contact your bank, relevant platform, police, or emergency services first.
When the concern is not just a one-off
Some families only need one review. Others want an ongoing point of contact — a calm place to send suspicious messages, account alerts, or digital concerns before anyone acts. SecuraKin's Family Peace-of-Mind Membership is designed for families who want ongoing reassurance without turning the adult child into the permanent family help desk — and want to know there is a knowledgeable person in the loop.
If something suspicious arrives, you send it to SecuraKin. You receive a clear written response explaining what it appears to be, what to do next, and what not to do.
Essential membership — $29/month
Premium membership — $59/month
Priority support for families with higher need.
Calling your bank helps when a transaction is already at risk with that institution. General IT support fixes the device. A Google search gives you conflicting answers and puts the decision back on you.
SecuraKin does something different. We review the specific situation your family is dealing with, explain the likely risk in plain English, and give you practical next steps your family can actually follow.
The usual options do not quite fit
The goal is not to make the situation feel more frightening. The goal is to make it clearer.
Who runs SecuraKin
I'm Lachlan Hawkins, and I started SecuraKin because I kept seeing families in the same position.
A suspicious message arrives on a parent's phone. Everyone has a different opinion. Nobody has a clear answer. The adult child ends up managing the anxiety, calling the bank, Googling the number, checking the message, and still not feeling sure.
The problem is not that older people are careless. Scam messages have become difficult to identify, even for people who know what to look for.
The families I work with are not looking for a lecture or a complicated technical explanation. They want someone to look at the specific situation, give them a clear answer, and tell them what to do.
That is what SecuraKin does.
We review screenshots, messages, alerts, and information you choose to share.
We do not need remote access to your parent's phone or computer.
We do not ask for passwords, banking PINs, full card numbers, two-factor authentication codes, or account login details.
If anyone claiming to be SecuraKin asks for passwords, PINs, banking codes, or remote device access, it is not us.
We do not sell your information or share session notes for marketing. Information may be handled through trusted service providers needed to operate SecuraKin — such as our booking, payment, and email systems — as described in our Privacy Policy.
If a screenshot contains sensitive details, please cover or blur them where possible before sending.
Before you share anything
Please do not send:
- Full passwords or PINs
- Two-factor authentication codes
- Full credit or debit card numbers
- Bank account numbers or BSB
- Medicare numbers, passport numbers, or tax file numbers
Screenshots alone do not give access to accounts or devices and are safe to share.
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A screenshot is usually the safest way to show us what you are concerned about. It lets SecuraKin review the message without needing access to your parent's account, phone, computer, or password. If a screenshot contains sensitive details, please cover or blur them where possible.
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Not always. Many sessions are handled entirely with the adult child or family member. If your parent wants to be involved, they are welcome. The choice depends on what is useful and appropriate for your family.
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If money is actively being moved, a scammer is currently on the phone, or there is immediate danger, contact your bank, relevant platform, police, or emergency services first. If the situation is suspicious but not actively unfolding, Urgent Triage ($49) is the right place to start. You describe the situation, SecuraKin reviews the risk, and tells you what to do next — including whether to call your bank or report it immediately.
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The specific situation you describe in your intake form. SecuraKin reviews whether it matches a known scam pattern, what risk it appears to pose, and what practical steps are worth taking. The focus is on the concern you bring, not a full device audit.
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No. Urgent Triage ($49) is for exactly that. Send through the message, screenshot, email, link, account alert, or concern, and SecuraKin will review it and provide a clear written response explaining what it appears to be, the likely risk level, and what to do next. No call needed.
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Your bank handles transactions and account issues involving your account with them. SecuraKin reviews suspicious communications more broadly: texts, emails, links, account alerts, social media messages, phone calls, and other digital concerns. Sometimes the right next step is to call your bank. Sometimes it is to delete the message, block the sender, change a password, report the issue, or take no further action. SecuraKin helps you understand which.
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There is nothing embarrassing about receiving suspicious messages or being unsure what to do. Scam attempts are designed to create confusion and pressure. Many sessions are booked by an adult child or family member first. Your parent can be involved later if and when that feels right.
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No service can guarantee complete safety, scam prevention, account security, or fund recovery. SecuraKin provides practical scam-risk guidance based on the information shared. Where a situation requires escalation, we will explain the appropriate next step clearly.
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You receive a written recap within 24 hours. It includes what was reviewed, what was found, the risk level, action steps, what not to do, and any recommended escalation or follow-up. The recap is sent to you, and you decide what to share with your parent and the rest of the family.
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Please do not send full passwords, banking PINs, two-factor authentication codes, full card numbers, Medicare numbers, passport numbers, tax file numbers, or other highly sensitive information. If a screenshot contains sensitive details, cover or blur them before sending.
Common questions
Get a clear answer
A Digital Safety Session costs $79 and takes approximately 45 minutes. You will leave with a plain-English risk assessment, a set of practical next steps, and a written recap your family can keep.